“The worst of the savings Bank only taxi drivers and the military!” – the conclusion came a disgruntled customer, when faced with a mismatch of information in the sms from Sberbank and reality.
Client of Sberbank received a message that he pre-approved a loan in the amount of 900 000. The need for additional funds was indeed the hero of the story, however, the amount of nearly a million rubles was too big. It was therefore decided to go to the nearest convenient branch and take the required amount at interest.
He came into office, the client’s expected wait in the queue, then the paperwork is done, the processes of formation of requests waiting for replies, and then, finally, the Sberbank is ready to answer. He heard the refusal, without explanation. Although the amount claimed was much less than approved by the Bank beforehand – 150 rubles.
And okay just send sms as “advertising” messages, also called, reminded, what amount allegedly approved. I could say, they forced the customer to come to Sberbank to spend your time and nerves, but in the end leave empty-handed.
Sberbank is interested in maintaining and increasing their customer base, so periodically monitors those customers who would be interested in the Bank long-term cooperation.
So, if anyone humble person interested in the Bank, he will receive a notification that he pre-approved loan. The alert can be seen in the personal account Sberbank online, via sms text message or a phone call. However, pre-approved credit, as practice shows, it is not a guarantee that the Bank will give even a smaller amount.