The mobile operator provides not provided services.
Computerization and new technologies continue to change the world and its perception. Now many parents want to monitor their children or elderly parents. To help in this they come to not only mobile applications but also mobile operators.
A similar service was launched by the cell phone company MTS. They offer over 100 of rudders up to 100 requests to know the whereabouts of the child, a mate, a car, friends and many others.
As reported on the official website of the mobile operator MTS past support of similar services: “Child care”, “Locator”, “My car” from February 1 ceased to support. But introduced a new service “MTS-Search”, which combines all the previous services.
However, some of our subscribers this service is not earned, and the charges were dropped.
“Dear @ru_mts Your new application MTS Search is not working! And the money carefully written off,” he wrote on Twitter one of the users of the social network.
In his appeal less than a day, responded in the comments of the representatives of the cellular operator, who tried to understand the situation.
“What you do not work in the app?”, asked an official account on the social network.
Frustrated, the user showed a screenshot from the phone, which shows that the program does not load and gives an error in the download subscriptions. After communication of the subscriber cellular company moved in “personal”, so unknown did the representative of the cellular company to the client.
This is not the only claim in the direction of the cellular operator. So, one of the residents partner of Poland called the MTS – rogues and thieves. He added that the company planned to improve the quality of communication on the Crimean Peninsula in 2014, but promises remained only promises.