The inhabitant of Samara has declared that MTS under the pretext of stocks sold him a used Samsung Galaxy S9 64Gb, but stated as new.
Clients of operators “the big three” regularly complain of attempts to deceive them and to extract extra money from the account. However, the telecommunications company turned out to be unable to make cheating not only such methods, and trading questionable goods. So, MTS customer complained that the operator, they gave him a used phone at a new.
A man from Samara told the review on the portal Banki.ru that decided to use the action from the MTS, in which it was proposed to buy last year’s flagship Samsung Galaxy S9 64Gb for only 31990 rubles. The customer has requested, as he claims, paid April 13, and after a while he received a confirmation with the information that you can take. However, on arrival to the salon MTS revealed that happened some technical difficulties and gadget man will not give up. This alerted the buyer, and he worried even more when two days later he again received a notice asking to take already paid Samsung Galaxy S9 in the period of 7 January 2022.
Arriving at the cabin again, the client found that instead of the new smartphone he was given printed. MTS employees said that it was convinced of the quality of the product and tested it on marriage. Though with suspicions, but believed the sellers, the man took the phone does when you enable find out his alleged new promotional Samsung is already configured. And digging carefully in the phone memory, the inhabitant of Samara, according to him, and found photos and the video messages from employees of MTS, dated 2018.
Then all the doubts that he had been deceived, and MTS as a result of the operator is turned into a pawn anymore. The buyer said that he complained to the official community of MTS in social networks, but everywhere received formal replies and unsubstantiated promises to understand. In fact, if you believe the words of the client, MTS has cheated him and sold the ordinary for a used item under protest. By the way, the representatives of the operator on the opinion has not yet responded, and therefore the accuracy of the user either fully or even partially to test is not yet possible.