In early 2019, a study was conducted for frequency problems in the road from car drivers.
The drivers who are in a similar situation, initially tried to resolve problems on their own, and only when it is impossible to do it, they asked for help.
The analysis of the current situation on the roads using data provided by the citizens regarding unpleasant situations that happened to them during the trip by private car.
The basis for the study was based on data for the period from January 2018 to March 2019. According to the results, the most frequent problems for which drivers had to seek help, became a puncture or complete discharge of the battery.
To make a call to the tow truck had only in exceptional cases, when starting the car had no chance, and 10% of the total use of a tow truck had to evacuate from the accident scene. In addition, drivers are sometimes asked about the fuel delivery, opening jammed doors, starting the engine.
42% of the total number of cases was accounted for by assistance of a technical nature, and 14.5 per cent – the need for legal aid.