Collectively in court to Apple not only serves in the U.S. or Europe, but in Russia. And these trials sometimes end in favor of consumers. At least the Presnensky court of Moscow has told about 11 claims in which with OOO “eppl Rus” decided to collect a total of 662 000 Russian rubles (a little more than $10 000 at the exchange rate).
Customer requirements are met either fully or partially. The court addressed the iPhone 6 Plus, iPhone 6, iPhone 6S various modifications. These smartphones over the warranty period (1 year) but it wasn’t lifetime (5 years). However, they stopped working: “periodically does not turn on and charging, smartphone stopped working”, etc. In all cases, examination showed that the causes of damage were the defects of an industrial nature.
In some cases, the court has satisfied all the requirements and exacted the maximum price of purchased goods, liquidated damages, moral damages, court costs, postage expenses, expenses on payment of the examination the penalty for non-compliance in a voluntary order of satisfaction of requirements of the consumer. In some cases, was limited to recovery of compensation for moral damage, the postage, when OOO “eppl Rus” have agreed to a pretrial settlement of the conflict.