Policy PrivatBank often baffled Ukrainians who dared to acquire a credit card and use it to pay for goods and services. Often it turns out that much later not to repay a debt to a financial institution, the Bank, guided by obscure rules, still make a person a debtor who has, in addition, to pay a fine, as happened recently with the Ukrainian, who decided to speak out about situations like this.
Privat customers have repeatedly complained that even a small credit card debt, moreover, is paid, seemingly, to the last penny, in the end, remains outstanding, which entails fines and blocking of the card. Recently a similar phenomenon has publicly complained one of the customers of the Bank, which even after the amount on the card was “positive”, the Bank attributed a small but, still, the debt, according to the Ministry of Finance.
According to men, in PrivatBank it warned that if the debt is paid before a certain number, in the future, the institution will not charge him any penalties. So the customer did, but after only two weeks couldn’t close the account due to the fact that credit card unknown image was formed on the 30th UAH debt.
“To close the account could not, as on the map again duty -30g. for the use of the loan, the loan is not used! The credit is not used with the map operations are not conducted, that took the money don’t understand… This penalty can not pay for and consider it illegal. The card is blocked,” wrote the man.
It is worth noting that in PrivatBank promptly responded to the incident, explaining it by the fact that the percentage of debt has been accrued on the basis of its amount as of a certain day, based on the analysis of the entire period of the debt, on different days constitute different amounts.
“If the card was not in the grace period (as was), was charged a fee even if full repayment – for those days when the account was debt,” the Bank informed and advised the client to use the service Privat24 in order to find appropriate discharge.